Dispute Representation Bundle (5 Case Defence)
Professional Intervention When You Need It Most
Stop gambling with "standard" evidence uploads. When a high-value dispute hits, the difference between a "Win" and a "Loss" is often the narrative. Our Specialist Role takes the burden off your team and places it into the hands of a dedicated chargeback expert.
The Specialist Workflow
We don't just "forward" your files. We act as your strategic defence team for 5 active disputes:
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Evidence Audit: We review your raw data (tracking, 3DS logs, communication) to identify the strongest "hooks" for the bank.
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Narrative Refinement: We translate your store’s facts into the specific technical language that bank analysts and card networks (Visa/Mastercard) expect to see.
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Formal Submission: We handle the precise formatting and formal submission process, ensuring all scheme-specific requirements are met.
Why Choose the Bundle?
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Immediate Relief: Perfect for merchants who are not ready for a monthly retainer but need professional help now.
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Fixed Cost: A transparent, one-off fee of £125.00 covers the defence of 5 unique cases.
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Liability Shift Focus: We prioritise the data points—like device fingerprints and IP geolocation—that are most likely to trigger a liability shift in your favour.
Technical Setup & Requirements
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Service Type: Professional Service (Non-tangible).
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Pricing: £125.00 (Single Payment).
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Fulfillment: Manual. Upon purchase, you will receive a secure link to upload your case evidence for our Specialists to begin work.
Important: This service covers the professional drafting and submission of 5 cases. Due to the manual labour involved, this fee is non-refundable regardless of the bank's final ruling.