{"title":"Revenue Protection Retainer: The Shield","description":"\u003ch2 data-path-to-node=\"2\"\u003e\u003cb data-path-to-node=\"2\" data-index-in-node=\"0\"\u003eRevenue Protection Retainer: The Shield\u003c\/b\u003e\u003c\/h2\u003e\n\u003ch3 data-path-to-node=\"3\"\u003e\u003cb data-path-to-node=\"3\" data-index-in-node=\"0\"\u003eTotal Peace of Mind for High-Growth Merchants\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"4\"\u003eScaling a store shouldn't mean scaling your losses. \u003cb data-path-to-node=\"4\" data-index-in-node=\"52\"\u003eThe Shield\u003c\/b\u003e is our premier subscription service designed for merchants who want to stop worrying about disputes and start focusing on expansion. We don't just react to chargebacks; we build a fortress around your revenue.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"5\"\u003e\u003cb data-path-to-node=\"5\" data-index-in-node=\"0\"\u003eThe \"Peace of Mind\" Promise\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"6\"\u003eWhen you activate \u003cb data-path-to-node=\"6\" data-index-in-node=\"18\"\u003eThe Shield\u003c\/b\u003e, you are hiring a dedicated Customer Operations (COP) team. We handle the friction, the bank bureaucracy, and the frustrated customers so that your \"Inbox Zero\" actually feels like a win. You sleep better knowing that every pound of revenue is being professionally guarded.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"7\"\u003e\u003cb data-path-to-node=\"7\" data-index-in-node=\"0\"\u003eWhat’s Included in Your Monthly Protection:\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"8\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,0,0\"\u003e\u003cb data-path-to-node=\"8,0,0\" data-index-in-node=\"0\"\u003eWeekly Store Audit:\u003c\/b\u003e Every 7 days, we scan your operations for \"Flashpoints.\" We review your checkout flow, shipping lag times, and policy clarity to kill disputes before they are even born.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,1,0\"\u003e\u003cb data-path-to-node=\"8,1,0\" data-index-in-node=\"0\"\u003eUnlimited Dispute Defence:\u003c\/b\u003e Whether you have 5 cases or 50, our Specialists handle the narrative, evidence gathering, and submission for every single dispute. No extra fees, no per-case charges.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,2,0\"\u003e\u003cb data-path-to-node=\"8,2,0\" data-index-in-node=\"0\"\u003ePriority Customer Service (5hrs\/Week):\u003c\/b\u003e The best chargeback defence is a great offence. We provide 5 hours of dedicated, high-tier frontline support to resolve customer complaints \u003ci data-path-to-node=\"8,2,0\" data-index-in-node=\"179\"\u003ebefore\u003c\/i\u003e they call their bank.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"9\"\u003e\u003cb data-path-to-node=\"9\" data-index-in-node=\"0\"\u003eStrategic Value\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"10\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,0,0\"\u003e\u003cb data-path-to-node=\"10,0,0\" data-index-in-node=\"0\"\u003eRecurring Security:\u003c\/b\u003e For a fixed monthly investment of \u003cb data-path-to-node=\"10,0,0\" data-index-in-node=\"54\"\u003e£350.00\u003c\/b\u003e, you eliminate the financial unpredictability of chargeback fees and lost inventory.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,1,0\"\u003e\u003cb data-path-to-node=\"10,1,0\" data-index-in-node=\"0\"\u003eMerchant Score Protection:\u003c\/b\u003e We proactively manage your dispute ratio to ensure you stay in the good graces of Shopify Payments, Stripe, or your merchant acquirer.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,2,0\"\u003e\u003cb data-path-to-node=\"10,2,0\" data-index-in-node=\"0\"\u003eDedicated Specialist:\u003c\/b\u003e You get a direct line to your Specialist—no generic tickets, just expert results.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"11\"\u003e\n\u003ch3 data-path-to-node=\"12\"\u003e\u003cb data-path-to-node=\"12\" data-index-in-node=\"0\"\u003eSubscription Details\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"13\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"13,0,0\"\u003e\u003cb data-path-to-node=\"13,0,0\" data-index-in-node=\"0\"\u003eBilling:\u003c\/b\u003e Recurring monthly charge of \u003cb data-path-to-node=\"13,0,0\" data-index-in-node=\"37\"\u003e£350.00\u003c\/b\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"13,1,0\"\u003e\u003cb data-path-to-node=\"13,1,0\" data-index-in-node=\"0\"\u003eCommitment:\u003c\/b\u003e Month-to-month (No long-term lock-in, though we recommend a 90-day cycle to see full operational results).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"13,2,0\"\u003e\u003cb data-path-to-node=\"13,2,0\" data-index-in-node=\"0\"\u003eOnboarding:\u003c\/b\u003e Includes a complimentary \u003cb data-path-to-node=\"13,2,0\" data-index-in-node=\"37\"\u003eFull Store Policy Audit\u003c\/b\u003e in Month 1.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"14\"\u003e\n\u003ch3 data-path-to-node=\"15\"\u003e\u003cb data-path-to-node=\"15\" data-index-in-node=\"0\"\u003eThe \"Shield\" Policy Audit Checklist\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"16\"\u003eAs a value-add for your retainer clients, here is the checklist you can send them during onboarding to show immediate expertise:\u003c\/p\u003e\n\u003cul data-path-to-node=\"17\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,0,0\"\u003e\u003cb data-path-to-node=\"17,0,0\" data-index-in-node=\"0\"\u003e[ ] The \"Descriptor\" Check:\u003c\/b\u003e Does the name on their bank statement match the store name? (Incorrect descriptors are the #1 cause of friendly fraud).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,1,0\"\u003e\u003cb data-path-to-node=\"17,1,0\" data-index-in-node=\"0\"\u003e[ ] The 3DS Check:\u003c\/b\u003e Is 3D Secure active for high-risk regions?\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,2,0\"\u003e\u003cb data-path-to-node=\"17,2,0\" data-index-in-node=\"0\"\u003e[ ] The \"Checkbox\" Audit:\u003c\/b\u003e Is the \"I agree to the Terms of Service\" checkbox mandatory at checkout?\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,3,0\"\u003e\u003cb data-path-to-node=\"17,3,0\" data-index-in-node=\"0\"\u003e[ ] The Cancellation Flow:\u003c\/b\u003e Is it easier to cancel the subscription than it is to call the bank? (It should be).\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","products":[{"product_id":"the-shield-retainer-monthly-revenue-protection","title":"The Shield Retainer: Monthly Revenue Protection","description":"\u003cp\u003e\u003cstrong\u003eYour disputes handled. Your revenue protected. Every single month.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eMost merchants deal with chargebacks reactively — a dispute lands, they scramble, they lose. The Shield changes that. As a retained client, you get a dedicated specialist who monitors your merchant account, builds your cases, and engineers your store to prevent disputes before they happen.\u003c\/p\u003e\u003cp\u003eThis isn't a one-off kit. This is ongoing, professional revenue protection — built for merchants who are serious about keeping what they earn.\u003c\/p\u003e\u003ch2\u003eWhat's Included Every Month\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e✅ Unlimited chargeback representment cases — every dispute, handled\u003c\/li\u003e\n\u003cli\u003e✅ Dedicated account specialist assigned to your store\u003c\/li\u003e\n\u003cli\u003e✅ Weekly merchant account audit — catch issues before they escalate\u003c\/li\u003e\n\u003cli\u003e✅ Proactive dispute prevention — store settings, descriptor checks, policy reviews\u003c\/li\u003e\n\u003cli\u003e✅ Priority 24-hour turnaround on all case submissions\u003c\/li\u003e\n\u003cli\u003e✅ Covers Stripe, Shopify Payments, PayPal, and all major processors\u003c\/li\u003e\n\u003cli\u003e✅ Full Visa, Mastercard, and Amex dispute framework coverage\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eHow It Works\u003c\/h2\u003e\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eSubscribe\u003c\/strong\u003e — secure your retainer and get onboarded within 24 hours\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe audit your store\u003c\/strong\u003e — your specialist reviews your current setup and identifies risk areas\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing protection\u003c\/strong\u003e — every dispute is handled, every month, without you lifting a finger\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMonthly report\u003c\/strong\u003e — full summary of cases handled, outcomes, and prevention actions taken\u003c\/li\u003e\n\u003c\/ol\u003e\u003ch2\u003eWho This Is For\u003c\/h2\u003e\u003cp\u003eThe Shield is built for Shopify merchants, subscription businesses, and high-volume sellers who face recurring chargebacks and want a professional team in their corner — permanently. If you're spending hours fighting disputes every month, The Shield pays for itself.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eBilled monthly. Cancel anytime. Onboarding within 24 hours of purchase.\u003c\/em\u003e\u003c\/p\u003e","brand":"The Flashpoint Forge","offers":[{"title":"Default Title","offer_id":57358277706060,"sku":"TFF-SHIELD-MONTHLY","price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6403\/0796\/files\/the-shield-revenue-protection-retainer_7db78ae2-2e25-4f8c-96ec-0bd4efe36dee.png?v=1776902446"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6403\/0796\/collections\/revenue-protection-retainer-the-shield.png?v=1776473093","url":"https:\/\/firewallsflashpoints.myshopify.com\/collections\/revenue-protection-retainer-the-shield.oembed","provider":"The Flashpoint Forge","version":"1.0","type":"link"}