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How to Win a Chargeback: The Evidence Framework Banks Actually Respond To
How to Win a Chargeback: The Evidence Framework Banks Actually Respond To
Most merchants lose chargebacks not because they're wrong, but because they don't know how to present their case. Here's the evidence framework that actually works. Read more...
Visa Reason Code 13.1: What It Means and How to Win the Dispute
Visa Reason Code 13.1: What It Means and How to Win the Dispute
Visa reason code 13.1 is one of the most common chargebacks in e-commerce. Here's what it means, what evidence you need, and how to build a winning representment case. Read more...
How to Fight a PayPal Chargeback: A Step-by-Step Guide for Merchants
How to Fight a PayPal Chargeback: A Step-by-Step Guide for Merchants
PayPal disputes work differently from card chargebacks — but they're just as damaging. Here's a step-by-step guide to fighting back and winning as a merchant. Read more...
Friendly Fraud on Shopify: How to Detect It and Win the Chargeback
Friendly Fraud on Shopify: How to Detect It and Win the Chargeback
Friendly fraud is one of the biggest threats to Shopify merchants. Learn how to detect it, win the chargeback, and prevent it from happening again. Read more...
Chargeback Reason Codes Explained: Visa, Mastercard & PayPal
Chargeback Reason Codes Explained: Visa, Mastercard & PayPal
Every chargeback has a reason code — and your dispute strategy must be built around it. Here's a plain-English breakdown of the most common codes across Visa, Mastercard, and PayPal. Read more...
The Flashpoint Report
The Flashpoint Report
Every chargeback feels like a punch to the gut. But with the right evidence and strategy, you can fight back and win. Here's exactly how. Read more...